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How We’ve Helped Other Homeowners

My Mortgage is Ending Soon – What Do I Do?
Contact Your Mortgage Lender
This is the first step you need to take. Without a dialogue between you and your lender, there is no chance that your situation will get resolved. Lenders are advised to encourage consumer engagement and allow you to consider your options.
Apply for an Extension
Applying for a mortgage extension is the most obvious solution to an expired mortgage. However, the lender is under no obligation to extend your loan term, even if you have never missed a mortgage payment, or have a large amount of equity, but this can help towards a solution.
Contact HMS
We are here to help at any point in this stressful process. Whether you have been rejected for an extension or your lender has already moved to repossess your property, we will work to find a solution that will keep you in your home. With years of experience and helping hundreds of homeowners with expired mortgages, we will know what to do.


The Interest-Only Dilemma
We have encountered many homeowners who mistakenly believed that their mortgage would not expire as they are only paying interest on their loan. In reality, even though you are not paying off the actual loan, there will still be a date when the contract ends and the whole loan must be repaid.
This is also the case when a repayment mortgage has any arrears outstanding or charges that have not been paid. When the loan ends, the whole amount becomes payable.
Worried About an Expired Mortgage?
The expired mortgage has become a worrying feature of the UK property market in recent years. The term refers to when the time frame your lender has given you to pay off your mortgage debt has come to an end. If you agreed upon a £100,000 interest-only mortgage for 20 years and that time has passed, you will now need to find £100,000 to pay off the capital.
Once the contractual end date for the mortgage arrives, everything changes. The lender now has far more power. To recoup the debt you owe, they will likely take repossession action against you through the court. Even if the judge understands your plea for more time, he will lack the legal authority to intervene unless you have a very specifically laid out defence. We’re here to help.


The Credit Crunch and Interest-only Mortgages
The increasing amount of expired mortgages is largely down to the 2008 credit crunch. In particular, how this financial crisis affected the interest-only mortgage model.
Before 2008, interest-only mortgages were very popular. This was because many lenders did not require customers to prove how they would repay the loan. After the financial crisis, much stricter lending criteria were introduced. Tighter regulation now means that some people who were advised to take an interest-only mortgage are now being refused extensions at the end of their term. Instead, they are being asked to repay the capital. This includes:
- Homeowners with no “repayment vehicle”. You now must prove how you will repay the loan e.g. through the sale of another property, ISAs, endowment policies etc.
- Homeowners with bad credit on their file.
- Older homeowners. Some mortgage lenders will not deal with customers over 75. However, the FCA has relatively recently introduced retirement interest-only mortgages to combat this age-based discrimination.
Available Solutions
Each lender will tackle the expiry of a mortgage differently, and a lot depends on how you have managed your account. By the time they contact us, most homeowners have already been refused an extension of their mortgage term by their lender. Importantly, there is no standard policy on mortgage extensions and lenders are well within their rights to refuse one. The FCA state:
“We recognise that customers are responsible for repaying their mortgages, repayment of the capital at the end of term is a contractual requirement, and that firms are not obliged to offer options at maturity.”
That said, lenders are told to treat repossession as a last resort. They first need to explore all other possible options. HMS can assess the structure of your mortgage and identify what your options are moving forward.
A lot of homeowners do not contact us until the lender has taken eviction action. We have the knowledge and power to stop the eviction, but we cannot help you unless you call us.

Find out more information about the eviction process by clicking on one of the links below
How to Stop Repossession
1. Don’t take emergency finance
Other companies may have misled you into believing that a bridging loan or short-term finance is your best or even only choice. That’s not true. The temporary relief will be short-lived when you are facing repossession for a much higher sum.
2. Don’t accept a quick sale
In desperate situations, you may be tempted to accept a below-market-value “instant cash” offer on your home. Avoid quick sale companies at all costs—they profit from your misfortune. We can provide better options.
3. Get us to help
We can help you navigate through your options. We will force your lender to give you time to make a decision that suits you. Our first step is to assess affordability for you to keep the property long-term. If this is not an option, then we will ensure you speak to regulated finance professionals or have time to sell your property on the open market.
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